Our Policy

The website www.turkmall.com.tr, owned by Elit Trend, is a website that uses cookies. cookies; It is a file consisting mostly of letters and numbers, which allows the device to be discovered by storing it on the Internet browser or the hard disk of the device in use. It stores the information it collects through log files, blank gif files, and/or third party sources to create a summary of your preferences. We use two types of cookies across our websites, session cookies and persistent cookies. Session cookies are temporary cookies and are only valid until you close your browser. Persistent cookies remain on your hard disk until you delete them or they expire (this way, how long the cookies remain on your device will depend on the 'live' of the cookies). www.turkmall.com.tr cookies; It is used to remember the choices you make and to personalize your use of the website/mobile application. This use includes cookies that save your password and keep your website/mobile application open all the time, saving you the hassle of entering your password more than once per visit, and cookies that remember and recognize you on Your next visits to the website/mobile application. Uses cookies to determine how you use the website/mobile application, including where you connect, what content you view on the website/mobile application, and how you use the website/mobile application, such as how long you visit www.turkmall.com.tr also; It may use Advertising Technology to provide you with advertisements that it believes may be of interest to you when you visit search engines, websites, mobile applications and/or websites on which the Website is advertised. Advertising Technology uses information about your previous visits to the website/mobile application and the websites/mobile applications where the website advertises, in order to serve you personalized advertisements. When you view these ads, a third party cookie may be placed in your browser so that the website can recognize you. Also owned by Google, Inc. Google Analytics, the web analytics service provided by you Google Analytics uses cookies to analyze how users use the website, mobile application and/or mobile site with statistical information/reports. For more information on the use of Google Analytics (including opt-out options), you can visit the following address: The relevant application's SDK (Software Development Kit) is used in place of cookies in the mobile application. You can take advantage of the opportunity to allow and decline cookies using the following methods:

Google Chrome: You can allow or block cookies from the "Cookies" tab by clicking the "lock mark" in the address section of your browser. Internet Explorer: Clicking the "Security" tab in the "Tools" section at the top left of the browser. or 'Allow' or 'Don't allow' Opera: You can manage cookies from the 'Cookies' section by selecting 'Advanced' in the 'Preferences' section of your browser.

In addition to the above options; You can visit https://www.allaboutcookies.org, https://www.youronlinechoices.eu/ or use the “Privacy Badger” app to learn about all cookies and manage cookies (https://www.eff. org/). en/privacybadger). If you decline persistent cookies or session cookies, you may continue to use the Website, the Mobile Application and the Mobile Site, but you may not have or have limited access to all functionality of the Website, the Mobile Application and the Mobile Website.

1. For what purposes are the personal data used?

TurkMall will be able to record, store, update, disclose, transfer, classify and process your personal information to third parties in cases and to the extent permitted by legislation. To register the address and other necessary information for communication and communication with our customers about the conditions, current status and updates of the contracts that we have entered into under the distance sales contract and related articles of the Consumer Protection Act, to provide the necessary information,) or to prepare all records and documents that will be the basis of the transaction in paper form, to fulfill of the obligations undertaken in accordance with the contracts we have entered into under the Distance Sale Contract and related articles of the Consumer Protection Act, to provide information to public officials upon request and in accordance with legislation on matters relating to public safety, to provide a better shopping experience for our customers, and to inform our customers about our products that may be of interest to our customers “By participating considering the interests of our customers”, to convey campaigns, to increase customer satisfaction, to provide a website and/to be able to recognize our customers who are shopping from mobile applications or mobile applications and to be able to use them in analyzing the customer’s environment, for use in various Marketing and advertising activities, and in this context, to organize opinion polls in An electronic and/or physical environment through contracting organizations, to provide suggestions to our clients by our contracting organizations and solution partners, to inform our clients about our services. Services · To be able to evaluate customer complaints and suggestions about our services · To fulfill our legal obligations and comply with current legislation. to use our natural rights,

1. How do you protect your personal data?

The personal data that is shared with TurkMall is supervised and controlled by TurkMall, as a data controller, is responsible for establishing the necessary organization and taking and adapting technical measures in order to protect the confidentiality and integrity of information in accordance with the provisions of the applicable legislation. Recognizing our commitment in this regard, penetration tests are conducted periodically in accordance with international and national technical standards on data privacy, and we hereby inform you that we are always updating our data processing policies.

1. Do you share your personal data?

The personal data of our customers is shared with third parties within the framework of the customers' consent and as a rule, personal data is not transferred to third parties without the consent of our customers. However, due to and limited to legal obligations, personal data is shared with courts and other public institutions. In addition, personal data is transferred to contracting third parties in order to provide the services we undertake and to control the quality of the services provided, and the necessary technical and legal measures are taken to prevent infringement of rights during the transfer of data to third parties. However, TurkMall is not responsible for violations that occur in the danger zone of third party liability, due to the data protection policies of the third party receiving personal data. Local organizations and individuals, organizations with whom we obtain data storage services in the cloud, local organizations with which we have a contract to send commercial emails to our customers, bank card center, banks we contract with, various agencies in the country within the scope of various marketing activities in order to better serve you And to ensure customer satisfaction, advertising companies, survey companies and other local parties and our related business partners.

1. How can I ensure that the data is up-to-date and correct?

In accordance with Section 4 of the Consumer Protection Act (KVKK), TurkMall is committed to maintaining the accuracy and updating of your personal data. In this context, our clients are required to share accurate and up-to-date data so that TurkMall can fulfill its obligations arising from current legislation. If your data has been changed in any way, we ask you to update your data by contacting us throughThe communication channels are listed below.

1. What are your rights arising from the Personal Data Protection Act?

According to the KVKK, your personal data; a. a) see if it has been processed, b. b) request information if it has been processed, c. c) knowing the purpose of the processing and whether it is used in accordance with its purpose, d. d) Knowing the third parties to whom it was transferred locally. e) request correction if it is not completed/improperly processed, and. f) Request to write off/destroy them within the conditions stipulated in Article 7 of the Environmental and Electricity Protection Law, g. g) request notification of transactions made in accordance with subparagraphs (d) and (e) above, to the third parties to whom they have been transferred, h. h) Objection to the appearance of a result against you due to analysis exclusively by automated systems, i. i) We would like to remind you that you are entitled to claim compensation for damages in the event that you suffer damages due to the wrong processing of KVKK.

- You can request the deletion or destruction of personal data in the event that the reasons for processing disappear, although it is processed in accordance with the provisions of Law No. 6698 and other relevant laws. By requesting this through the e-mail info@turkmall.com.tr or direct contact: 9994440090535

1. Would you like to ask a question about your personal data?

You can reach us at any time at the email address info@turkmall.com.tr for all your questions and comments regarding your personal data.

1. How can I be notified of legislative changes related to personal data?

The rights you have under KVKK are obligations of TurkMall. We would like to inform you that we are processing your personal data with this awareness and to the extent required by the legislation, in the event of legal changes we will update this information on our page in accordance with the new legislation, and you can easily follow updates on this page at any time.